Even if you have used a hot tub or spa before, please ensure that you read these instructions carefully, as not all models are the same and we have specific requirements for the use of our hot tubs.  Failure to follow these instructions could result in injury to you or others, or damage to the spa, liability for which will fall upon you.  In order to enjoy your spa to the fullest, please bear in mind the following:

  1. The location for the hot tub must be:
  • Clean and level
  • No more than 7 meters away from a power outlet
  • Close to a water source
  • At least 12 feet x 12 feet if you hire our gazebo and able to take pegs to fix the gazebo
  • Use of the gazebo is weather dependent and subject to our discretion
  • Have clear access
  1. We will install and connect the spa to your electricity supply and begin filling it for you. Do not disconnect or change the power supply without consulting us first, and do not add more water if doing so would take the level above the line indicated on your spa/to you by our representative.
  2. Once the hot tub is full, remove the hose pipe to stop back siphoning and emptying the tub.
  3. Please allow 10 to 20 hours for the hot tub to reach optimum temperature.
  4. No more than 4 adults for smaller tub and 7 adults for the larger tub, in the hot tub at any one time.


  1. Please exercise caution to prevent unauthorised access to your spa. Ensure your spa cover is securely fastened when the spa is not in use and the area is secured. There is NO GUARANTEE that the cover, actual lock or clip tie downs will prevent access to your spa.
  2. In the winter months, if you have finished using the spa, it needs to be left switched on to prevent freezing pipes. At no point should you turn off the hot tub.
  3. Any damage caused to the hot tub will need to be paid for and if any deposit taken does not cover the replacement of the part cost and you do not willingly pay for it then we will pursue a claim in the small claims court.


  1. When collecting the spa, we will aim to discharge the water into your drain. However if our hose does not reach the drain, we may need to empty the water onto your lawn or other garden area.


  1. Limit the time spent when using your spa as long exposure to warm temperatures can cause high body temperature. Symptoms may include dizziness, nausea, fainting, drowsiness, and reduced awareness, resulting in possible drowning. Prolonged immersion in a spa may be hazardous to your health.


  1. Spa water temperature should never exceed 104°F (40°C). Temperatures between 100°F (38°C) and 104°F (40°C) are considered safe for healthy adults for up to twenty minutes. For young children, lower water temperatures are recommended. Check with your doctor.
  2. Consult your physician before using your spa, especially if you suffer from heart disease, diabetes, high or low blood pressure, a condition needing medical treatment, pregnant women, infants or the elderly.
  3. You will be shown how to maintain the water and keep it clear for pleasant bathing. If you do not follow our instructions (see instructions sheet) and the water becomes dirty, which in turn clogs up the heater pump, then we will not be held responsible for the hot tub cutting out and not working correctly. If we are available and only if we are available, we will come out to fix such issues at a fixed call out cost of £50 to you, the customer.
  4. Please take good care of all accessories hired with the Spa to ensure they do not get damaged.



Please follow the Dos and Don’ts carefully, as Surrey Bubbles will not be held responsible for any damage, injuries or death resulting from the misuse of our hot tubs. We will also not be held responsible for any damage caused by the hot tub to lawns, patios or decking or any water damage to anything whatsoever. It is your responsibility to make sure nothing gets damaged. We can advise you on any possible problems that could arise but most of it is just common sense.



DOs and DON’Ts




  1. allow young children under 12 in the tub unsupervised.
  2. have any electrical objects near the hot tub.
  3. consume alcohol whilst using the hot tub.
  4. use the hot tub whilst under the influence of Alcohol or Drugs
  5. use glasses of any description in the hot tub. Plastic glasses are suitable.
  6. use the hot tub if you have an infectious disease.
  7. enter the hot tub with clothes on, only wear suitable swimming attire.
  8. enter the hot tub with footwear on or any other sharp objects.
  9. allow animals near or in the hot tub
  10. dive or jump into the hot tub.
  11. sit on the sides of the hot tub.
  12. sit, stand or place heavy objects on the hot tub cover.
  13. sit, stand or place anything on the pump.
  14. use the hot tub if you are pregnant.
  15. use the hot tub after strenuous exercise.
  16. turn the hot tub off overnight; Only turn the hot tub off to clean the filter once a day.
  17. under any circumstances try to move the hot tub once installed.
  18. empty the hot tub to clean unless we have agreed as air locks will form and it will become unusable.
  19. drain down the hot tub at all unless you have spoken to us and we have agreed.
  20. remove suction fitting cover, this is to prevent risk of injury to body and/or hair entrapment
  21. operate your spa if the suction fitting(s) are broken or missing. The suction fittings in the spa are sized to match specific water flow created by the pump. Never exchange a suction fitting(s) with one rated less than the flow rate marked on the original suction fitting(s).
  22. run the hot tub massage and/or bubbles whilst the cover is on as this may cause a vacuum.
  23. use the hot tub alone


  1. shower before entering the hot tub.
  2. wash or wipe your feet on before entering the hot tub.
  3. Do keep the water level topped up as instructed. Do not allow the water level to drop below the top of the filter.
  4. Do add chemicals as instructed. (see instructions provided)
  5. Do keep the cover on when not using the hot tub